01
Refer
Provide basic contact and non-sensitive referral information.
For Healthcare Professionals
A local referral path for families navigating senior living.
NextStep is designed to support hospitals, rehabilitation teams, social workers, discharge planners, physicians, and other professionals when a family needs help exploring senior living.
One local point of contact.
Give families a clear next step without sending them into an overwhelming online search.
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Family educationHelp families understand senior living categories and choices.
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Focused search assistanceOrganize priorities, location, timing, and budget.
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Transition resourcesConnect families with tools that help after the initial referral.
Referral Workflow
What happens after you refer a family?
02
Connect
NextStep reaches out to the individual or family.
03
Guide
Needs, preferences, timing, location, budget, and options are discussed.
04
Follow Through
NextStep helps the family move toward appropriate next steps.
What to Send
Keep the website referral simple.
- Family or resident name
- Best phone and email
- General type of senior living being considered
- Approximate timeframe
- Your relationship to the family
- General non-medical notes such as preferred location or budget
PRIVACY
Do not send sensitive health information through the standard website form.
Please do not submit medical records, diagnoses, medication lists, Social Security numbers, insurance information, or other sensitive health information through the website referral form.
If additional information is needed, NextStep can arrange an appropriate method for the next conversation.
Professional Referrals
Ready to connect a family?
The referral form opens directly on this page.
Connect with NextStep
Not sure where to start?
Start with a conversation. You do not need to have everything figured out before reaching out.
Call Tyler309.431.1646Tap to call directly.
Text Tyler309.431.1646Tap to start a text.
Email NextStepinfo@nextstepseniorlivingsolutions.comSend a general question or introduction.
Service AreaPeoria & Central IllinoisLocal senior living guidance and referral support.